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  • William Rickman

    How do i scan the 2 nd chance barcode with my iPhones

  • mdlottery

    Hi Angel …

    You can cash your tickets by mail by filling out a claim form and sending the form and your tickets to our headquarters in Baltimore. The address and additional information, including the claim form you’ll need, are available at the following link:

    http://www.mdlottery.com/winners/how-to-claim/

    If you have any additional questions, please feel free to email us at ask.lotteryandgaming@maryland.gov or call our Customer Resource Center at 410-230-8730.

  • mdlottery

    Hi Jim …

    Our My Lottery Rewards App allows you to scan tickets to enter them into your Rewards account, and it also has a separate scanning function that will allow you to check your tickets to find out if they are winners. You can find information on all of our apps at the following link:

    http://www.mdlottery.com/mobile-apps/

  • Marie Thorne Wilkinson

    All the tickets I scan say take to retailer ??! Why

    • mdlottery

      Hi Marie,

      It sounds like there might be an issue with your app. Do you have the latest version of the app downloaded? If you do, let us know so we can look into your account. Thanks!

  • Kenneth Hendrickson

    I have the screen as above but where do I go
    to scan my tickets?

    • mdlottery

      As of right now, you can only check/scan tickets through our My Lottery Rewards app. You can find that here. Hope this helps!

  • mdlottery

    Please bring the ticket into Lottery Headquarters, they can let you know what is going on with the ticket.

  • mdlottery

    When you push the “scan ticket” button, your camera should automatically turn on and you will see a grid on your phone. If you push the screen when this appears, it will take the picture. Hope this helps!

  • mdlottery

    This app does not track rewards points. That would be our My Lottery Rewards app. This app’s features include displaying winning numbers, current jackpots, scratch-off details as well as an alert feature that will alert you when jackpots are high, a “find my game” feature, and a number generator.

  • mdlottery

    We’re sorry you have having issues with the app. Please make sure you have the latest version of the app installed, this may be what is causing the issue. If you are still having issues, let us know!

  • mdlottery

    Android phones can also download the app. The app just requires Android 4.3 or later.

  • mdlottery

    Yes, the My Lottery Rewards app is available on an iPad but please be aware of the following requirements: The Apple version of the Maryland Lottery My Lottery Rewards app requires iOS 7.0 or later and is compatible with iPhone, iPad and iPod Touch.

  • mdlottery

    Mobile smartphones or tablets with cameras can be used to download the My Lottery Rewards app to use the scanning feature. This tablet is one from the Rewards store that would be able to download the app. Hope this helps!

  • Martin

    I need help scanning my tickets can you help me maryland Lottery no one will help me Thank You Maryland Lottery

    • mdlottery

      Sure thing! What part of the process do you need assistance with?

  • Vincent Bess

    I downloaded the app to phone. it the scan now button and don’t know what to do after that. How long do i have to hold phone over ticket?

    • mdlottery

      App should usually pick up the ticket in about 1-5 seconds. You might see the screen start to focus when you place the ticket under your phone. Let us know if you are still having issues scanning your ticket.

  • mdlottery

    Yes, you should be able to download it from the Google Play store. Look up “My Lottery Rewards” or “mdlottery – my lottery rewards”. Let us know if you have any issues.

  • mdlottery

    Yes, we now have a My Lottery Rewards app where you can scan your tickets to enter them into your My Lottery Rewards account as well as scan your tickets to find out if they are a winner.

  • mdlottery

    Yes – the new My Lottery Rewards app is now available! You can find information on it at http://www.mdlottery.com/mlrapp.

  • mdlottery

    Are you still having issues trying to download the app? Have you tried searching for “My Lottery Rewards”? Let us know!



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